Continuation to my pervious post about getting appreciation from the delivery expert with whom I was working on weekends, I was happy about the fact that he has dropped appreciation note to me with my manager and his onsite counterpart. However, till end of the day my manager didn’t even acknowledge my appreciation note and usually for other teammates he drops note to the entire team about the appreciation being received by the team member and note being described by the delivery expert. For my case he didn’t even acknowledge the fact that not only offshore delivery manager appreciated my effort, even onsite delivery manager acknowledged my work and dropped appreciation note to me. But to my surprise at end of the day, my manager replied to both onsite and offshore delivery manager stating “Thanks" about recognizing my work and was happy I was able meet their requirements. In addition to the note to the offshore and onsite managers, my manager even looped in business unit head to the mail and his super manager to the mail thread. This mail was a huge surprise because looping in business unit head happens only once in a while and it happened to me after very long time and he had also forwarded the mail to my entire team about my appreciation. Continue reading at “G R Team Sites”.
Sunday, October 14, 2018
Thursday, October 4, 2018
Now I have sent the solution deck to this delivery expert, which I had framed based on my understanding of the client requirements and from my previous experience. I was expecting some response from the delivery expert on the next day and I was completely taken aback by her action. I got no update, response or acknowledgement from the delivery expert and was checking mails from the morning for the update. I reached office and was still hoping to get some updates or feedback from the delivery expert and was completely shocked to see no updates from the delivery expert. After few moments I called the delivery expert to check on the update and to review the solution so we could share it with the accounts team for submission. The delivery expert picked the call and was mentioning that she was busy and would revert back within next one hour with updates and all open items would be completed before that end of the day. I didn’t knew all the promises and commitment given by this delivery expert would go in vain and I had to still push to get the updates. Continue reading at “G R Team sites” listed in the right Side of this site.